Frequently Asked Questions
Got questions about powering your home differently? We’ve got answers — and we’re just a call away if you need more help.
Question 1: Which areas in the Eastern Cape do you service?
We currently service East London, Mthatha, King William’s Town, Port Alfred, Queenstown, and Gqeberha (Port Elizabeth).
Question 2: Do you offer solar panel and inverter installations?
Yes, we provide complete solar and inverter solutions for homes and businesses, including backup systems for load-shedding.
Question 3: Can you issue Certificates of Compliance (CoC)?
Absolutely — our electricians are certified and authorised to issue CoCs.
Question 4: Do you offer emergency electrical or plumbing callouts?
Yes, we handle urgent remote repairs like power failures, geyser bursts, and severe leaks 24hrs.
Question 5: Are your electricians and plumbers qualified?
Yes, all our technicians are fully qualified, experienced, and registered according to South African standards.
Question 6: Do you install CCTV and security systems?
Yes, we supply and install CCTV cameras, alarms, intercoms, and remote monitoring systems.
Question 7: Can I control my security or home automation system from my phone?
Yes, our systems support mobile access and remote control through apps.
Question 8: Do you offer smart home automation services?
We install smart lighting, plugs, gate motors, and more — all controllable via mobile or voice assistants.
Question 9: What general maintenance services do you offer?
We handle small repairs, painting, fixtures, tiling, and handyman work for homes and offices.
Question 10: Do you work with commercial properties as well as homes?
Yes, we service residential clients, businesses, and property managers across the Eastern Cape.
Question 11: Can you help with bathroom or kitchen renovations?
Yes, our team can assist with plumbing, electrical, and fixture installations during renovations.
Question 12: How can I request a quote?
You can call, WhatsApp us, or fill in the contact form on our website to get a free quote, or simply request a call back below the FAQ section.
Question 13: Is there a call-out fee?
Yes, we charge a standard call-out fee, which may be waived or deducted from the total job if accepted.
Question 14: Are your services available in rural areas too?
Yes, we travel to both urban and rural areas throughout the Eastern Cape.
Question 15: Do you offer warranties or guarantees?
All our work is backed by service guarantees, and equipment comes with manufacturer warranties.
Still have questions? Contact us or request a call back below for personal assistance.
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